Effective Date: 1/1/2026
Aegis Towing and Recovery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from you in the following ways:
Personal Information
- Name
- Phone number
- Email address
- Location information (when requesting towing or roadside assistance)
- Any information you voluntarily submit through contact forms or service requests
Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring URLs
This information helps us improve website performance and user experience.
How We Use Your Information
Aegis Towing and Recovery may use the information we collect to:
- Respond to service requests and inquiries
- Dispatch towing or roadside assistance services
- Communicate with you regarding your request or appointment
- Improve our website, services, and customer support
- Maintain internal records and operational efficiency
- Comply with legal or regulatory requirements
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve functionality and content.
You can choose to disable cookies through your browser settings, though doing so may affect certain features of the website.
Information Sharing and Disclosure
We may share your information only in the following situations:
- With service providers or partners necessary to fulfill towing or transport services
- To comply with applicable laws, regulations, or legal processes
- To protect the rights, safety, and property of Aegis Towing and Recovery, our users, or others
All third parties we work with are required to maintain the confidentiality of your information.
Mobile & Text Communication Privacy:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or review sites. Aegis Towing and Recovery is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies separately.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Aegis Towing and Recovery reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Aegis Towing and Recovery
📞 Phone: (925) 917-5944
📧 Email: [email protected]